Contact information
Welcome to Etsylian! We are here to assist you with any questions regarding our print-on-demand products, digital patterns, order statuses, or general inquiries.
1. Customer Support
For order updates, shipping inquiries, or product support, please reach out to us via email.
- Email Support: info@etsylian.com
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM [GMT+9 South Korea]
- Response Time: We aim to respond to all customer inquiries within 24 to 48 business hours.
2. Business & Legal Details
- Store Name: Etsylian
- Official Website: https://etsylian.com
- Legal Entity Name: OVLO (오블로)
- Registered Address: Yeongtong-gu Samsung-ro 308, 102/610, Suwon, Gyeonggido, Korea 16522
- Tax Identification / Business ID: 200801020162
3. Contact Form & Direct Inquiries
If you are using our store contact form, please provide your Order Number (if applicable) and a detailed message so we can assist you as quickly as possible.
- Online Contact Form: https://etsylian.com/pages/contact